Demonstrations
See it before you commit.
A working triage workflow, plus illustrative views of every service.
Working demo
The Gatekeeper.
Every message sorted and routed. A person approves each reply.
- Intake
- Classify
- Apply rules
- Route to Slack
- Log in Sheets
- Agent approves
Tested so far
Every live test, as it ran.
Real runs of the workflow, with synthetic customers. A small set that shows the wiring works, not an accuracy rate.
| Date | Channel | Test | What happened |
|---|---|---|---|
| 15 Oct | Webhook | Six scripted cases: cancellation, chargeback, urgent wording, vague message and more | All six got the expected priority, team and alerts |
| 15 Oct | A real email to the demo’s intake address | Tagged technical, medium priority, routed to tier 2 | |
| 16 Oct | Web form | Technical question | Tagged technical, routed to tier 2 |
| 16 Oct | Web form | Enterprise cancellation while the main AI model was overloaded | Backup model took over; critical, routed to senior retention, lead alerted |
| 16 Oct | Web form | Billing dispute that mentions a chargeback | Agent card with summary, warnings, checklist and a draft that promises no refund |
| 16 Oct | Web form | Security report | Critical, sent to the security channel |
| 16 Oct | Web form | Message written in Spanish | Backup model; flagged for a person to review |
| 16 Oct | Web form | A one-word message: “help” | Low priority, tier 1; the AI judged it not a real ticket |
The free AI tier was overloaded on about 3 of 12 calls, and the backup model covered each one. Client builds use paid keys. Case studies will follow once client results are measured and approved.
Every service
What it looks like in use.
Illustrative interfaces with fictional data.
Let’s chat No obligation
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We’ll show the workflow running and map it to your tools.